What a rental needs

A rental collects a handful of things before an ATV can leave. The app keeps track and always shows you the next one, so you do not have to hold the list in your head — but here is what the list is.

First, before you can book at all

• Your profile — your name and a phone number.
• A verified licence, with your age. See verifying your licence.

These two are not optional preliminaries you can come back to. Until both are done you cannot create a rental or a reservation.

Then

• The signed agreement. Signing is refused until your licence is verified, because the agreement seals the particulars of the licence you verified.
• Payment for the rental. Charged when you book a reservation; held at check-out and charged on return for a walk-up. See how payment works.
• The deposit hold — placed when you arrive for a reservation, or at check-out for a walk-up. It is not something you can do early.
• Checkout photos, taken at the ATV.
• A safety video, where the ATV has one assigned. Available once the deposit hold is in place, and only recorded in the iOS app.
• Every additional driver's own licence and signature, if you are riding with others who will drive.

The photos, the deposit and the video all happen once you are there. Everything else can be finished at home.

Different steps ask for different things

The list is not the same at every point, which is why the app asks for things when it does rather than all at once:

• Approving a reservation needs your profile, your verified licence, your signature and the rental payment. The deposit is not part of it.
• Arriving for an approved reservation is what places the deposit hold.
• Walking up without a booking confirms itself the moment the payment, the deposit and your signature are all in.
• Checking out — the ATV actually leaving — needs the signature, the rental payment, the deposit, the checkout photos, any safety video, and every additional driver finished. It does not re-check your licence; that was settled earlier.
• Checking in — handing the machine back — needs the return photos.

If you are ever unsure what is outstanding, the rental's own page lists every step with the ones still to do marked, and says what each is waiting on.